Daun44 Terms and Conditions – Betting Platform Terms of Use

1Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") govern the use of the daun44 online betting platform accessible via the website daun44.vu and its related mobile app ("Platform"). These Terms constitute a legally binding agreement between you ("User" or "Member") and daun44 ("Company", "we", "us").

By completing the registration process, accessing the Platform, making a deposit or placing any bet, you expressly and unconditionally agree to be bound by these Terms and all related policies published by daun44 from time to time, including the Privacy Policy and Responsible Gaming Policy.

Daun44 reserves the right to modify, update, or replace any part of these Terms at any time without prior notice. It is your responsibility to review these Terms periodically to ensure you remain aware of any changes in effect.

2Eligibility to Use the Platform

To register and use the daun44 Platform, you must meet all of the following eligibility requirements:

• You are 18 years and above at the time of registration and while using the Platform. Minors are strictly prohibited from using this Platform.
• You are registering as an individual — not on behalf of a company, organisation or third party — unless you have obtained prior written authorisation from daun44.
• You are not listed on any sanctions list enforced by any relevant government or international authority.
• You have not been diagnosed or certified by a doctor as suffering from pathological gambling disorder, nor are you currently undergoing any related treatment programme.
• You are using the daun44 Platform solely on your own behalf, and not for or on behalf of any other person or interest.
• You are not self-excluded from any betting platform and have not requested daun44 to exclude you.

Daun44 reserves the right to conduct checks and verifications to confirm user eligibility at any time, including requesting valid identification documents. Accounts that fail to meet these eligibility requirements may be suspended and the funds held in such accounts may be forfeited at daun44's sole discretion.

3Account Registration and User Responsibilities

Each user is only permitted to hold one (1) account only at daun44. Holding more than one account is a serious violation of these Terms and may result in the permanent suspension of all related accounts and the forfeiture of any outstanding balances or wins.

During registration, you are required to provide true, accurate, and complete information. This includes your full name, date of birth, active email address, and valid mobile number. You are responsible for keeping your profile information up to date should any changes occur.

A Know Your Customer (KYC) process will be conducted by daun44 to verify user identity. Users are required to provide valid identity documents such as a national ID card, passport, or driver's license. The KYC process must be completed before the first withdrawal is processed.

• It is your sole responsibility to keep your daun44 account password confidential.
• Do not share your login credentials with any other party.
• Notify us immediately if you suspect any unauthorised access to your account.
• Daun44 shall not be held liable for any losses arising from the use of your account by a third party as a result of your own negligence.

4Fund Deposits and Withdrawals

Daun44 accepts deposits via a variety of supported payment methods including FPX (Maybank, CIMB, Public Bank, RHB, Hong Leong Bank), Touch 'n Go eWallet, GrabPay, Boost, and online bank transfers. The minimum deposit amount is MYR 30 per transaction.

All deposits are processed instantly and credited to your account balance within minutes of payment confirmation. daun44 does not charge any processing fees for deposits; however, individual payment service providers may impose their own charges beyond our control.

For withdrawals, the following conditions apply:

• The minimum withdrawal amount is MYR 50 per request.
• Withdrawals will only be processed to a bank account or eWallet registered under the same name as your daun44 account.
• The KYC process must be fully completed before your first withdrawal request can be processed.
• Withdrawals are typically processed within 15 minutes to 1 hour, depending on the chosen method and time of request.
• Daun44 reserves the right to request additional verification for withdrawal requests exceeding MYR 5,000 per day.
• If any wagering requirements (rollover) have not been met, withdrawals cannot be processed until those requirements are fully satisfied.

5Bonuses, Promotions and Wagering Requirements

Daun44 offers various types of bonuses and promotions to members from time to time, including welcome bonuses, reload bonuses, weekly cashback, and special event promotions. Each bonus is subject to wagering requirements (rollover) and specific conditions stated in the respective promotion's terms.

The general terms applicable to all daun44 bonuses are as follows:

• The welcome bonus may only be claimed once per user, per household, per IP address and per device.
• Wagering requirements must be met within the specified time period. Bonuses that do not meet the requirements within that period will expire automatically.
• Wagers placed using bonus funds may not be placed on excluded markets or where the minimum odds requirement is not met.
• Daun44 reserves the right to cancel any bonus suspected of being obtained through fraud, misuse, or exploitation of the promotional system.
• The maximum withdrawal value from certain bonuses may be capped — please refer to the specific promotion terms for more details.
• Using multiple accounts to claim the same promotion constitutes fraud and will result in permanent suspension.

Daun44 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. daun44's decision regarding any bonus-related dispute is final and binding.

6General Sports Betting Rules

The daun44 Sports Betting section covers more than 30 sports from around the world, including football, basketball, tennis, badminton, cricket, hockey and e-sports. All bets are subject to the following rules:

• All bets confirmed and accepted by the daun44 system are final and cannot be cancelled by the user.
• Daun44 reserves the right to void or adjust odds on any wager in the event of a technical error, incorrect odds display, or circumstances beyond our control.
• Bets placed on events that are cancelled, suspended for more than 12 hours, or not settled within the specified period will be refunded to the user's account balance.
• Live betting is subject to real-time odds that may change at any moment. Bets are only valid once system confirmation is received.
• Minimum and maximum betting limits are displayed on each market and may vary depending on the sport type, event and the user's account status.
• Daun44 reserves the right to limit the betting limits for specific users based on their betting patterns without being required to provide a reason.

7Casino Games and Slots

All casino games at daun44 — including slots, baccarat, roulette, blackjack, sicbo, and Live Casino games — use a Random Number Generator (RNG) independently certified by international audit bodies. This ensures every spin, every card, and every outcome is entirely random and free from any manipulation.

The specific rules applicable to casino games are as follows:

• The return-to-player (RTP) rate for each slot game varies and can be viewed in the respective game's information section.
• Progressive jackpot wins are subject to verification and may require additional processing time.
• Any technical disruption during a gaming session — including internet connectivity issues on the user's end — may result in active bets being voided and funds returned in accordance with platform policy.
• "Bonus hunting" or "matched betting" strategies that systematically use casino games to fulfil wagering requirements are prohibited.
• Daun44 reserves the right to suspend any casino game for maintenance or technical purposes without prior notice.

8Security, Encryption and Data Privacy

Daun44 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. All your personal and financial information is stored securely within our systems, which comply with international security standards.

By using the daun44 Platform, you agree that we may:

• Collecting and processing your personal data for account management, identity verification, and transaction processing.
• Using usage data to improve the user experience, personalise offers and detect fraud.
• Share required information with the relevant authorities where required by law.
• Contacting you via email, SMS or app for account-related and promotional communications, unless you opt out.

Further details on how we handle your personal data can be found in the Privacy Policy ours, which form part of these Terms.

9Account Suspension and Closure

Daun44 reserves the right to suspend, restrict, or close any user account at any time, with or without prior notice, where there is reasonable cause, including but not limited to:

• Violation of any section of these Terms and Conditions.
• Fraud, attempted fraud, or involvement in illegal activities.
• Use of more than one account (multi-accounting).
• Collusion between players or any attempt to manipulate game outcomes.
• Use of unauthorized third-party software or tools to gain an unfair advantage.
• Providing false information or committing identity fraud during registration or the KYC process.
• Unauthorized chargeback requests made through a bank or payment provider.

If an account is closed for any of the reasons above, daun44 reserves the right to forfeit all funds in the account, including balances, bonuses, and pending wins. The account closure decision is final, subject to a formal appeals process that may be initiated through customer support.

Users may also request voluntary account closure at any time by contacting our support team. Valid balances will be processed for withdrawal after identity verification is completed.

10daun44 Liability Limits

The daun44 Platform is provided "as-is" and "as-available". While we strive to ensure uninterrupted operation, daun44 makes no guarantee that the Platform will always be available, error-free, or meet all of your specific requirements.

Daun44 shall not be held liable for:

• Any financial losses incurred as a result of betting or game outcomes, including loss of funds due to the user's internet connection issues.
• Service disruptions arising from system maintenance, third-party technical issues or circumstances beyond our control.
• Indirect, incidental or consequential damages arising from the use of or inability to use the Platform.
• Actions or omissions of third-party service providers integrated with the daun44 Platform.

11Responsible Gaming

Daun44 is fully committed to promoting responsible gaming practices. We believe that betting should be a source of entertainment, not financial stress or social harm. To that end, we provide a range of tools to help you stay in control:

• Deposit Limit: Set daily, weekly, or monthly deposit limits according to your means.
• Betting Limit: Set a maximum limit on how much you can wager in a single session.
• Time-Out: Take a temporary break from the Platform for 24 hours, 48 hours, one week or one month.
• Self-Exclusion: Permanently or temporarily block access to your account if you feel the need to stop entirely.
• Reality Check: Set session time reminders to stay aware of how long you have been on the Platform.

If you need assistance or support regarding gambling-related issues, please contact our customer support team or visit the Responsible Gaming for more information and available support resources.

12Amendments to Terms and Governing Law

Daun44 reserves the right to amend these Terms and Conditions at any time. Amendments take effect immediately upon publication on the Platform. We will endeavour to notify users of material changes via an in-Platform notice or email; however, it remains your responsibility to review these Terms periodically.

Your continued use of the daun44 Platform after any amendments are published constitutes your acceptance of and agreement to the revised Terms. If you do not agree with the amendments, you must stop using the Platform and contact us to close your account.

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which daun44 is licensed. Any disputes arising from or relating to these Terms shall be resolved through arbitration or the relevant court of competent jurisdiction.