Daun44 takes our responsibility to protect your privacy seriously. This document sets out in detail how we collect, use, store and protect your personal data as a member of our wagering platform.
daun44's commitment: We never sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent. Your privacy is not just a legal obligation for us — it is a core value we uphold in every aspect of daun44's operations.
This Privacy Policy ("Policy") describes daun44's information management practices in relation to the collection, use, disclosure and protection of personal data of users on our platform. This Policy applies to all services provided by daun44 through the website daun44.vu, mobile app and any other relevant digital channels.
We understand that your trust is our most valuable asset. When you register as a daun44 member and use our platform for sports betting, casino games, or financial transactions, you are entrusting us with highly personal information. We take this responsibility extremely seriously.
This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international personal data protection standards. By using the daun44 platform, you acknowledge that you have read and understood this Privacy Policy.
If you have any questions regarding this Privacy Policy, our data privacy team can be reached by email at [email protected] or via 24-hour Live Chat.
Daun44 collects various types of information depending on how you interact with our platform. The following are the categories of data we process:
We only collect data that is strictly necessary to provide our services to you. We do not collect excessive or irrelevant data beyond what is required for the operation of the daun44 platform.
Every piece of data we collect is used for legitimate and transparent purposes. The table below outlines the purposes of data use and the legal basis supporting each:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Registration & Account Management | Identity, contact | Contract performance |
| Identity Verification (KYC) | Official documents, photos | Legal obligations |
| Payment Processing | Finance, transactions | Contract performance |
| Fraud Prevention & AML | All categories | Legal obligations |
| Customer Support | Contact details, transaction history | Legitimate interest |
| Personalization & Promotions | Usage, preferences | Consent |
| Platform Improvements | Technical, usage | Legitimate interest |
Daun44 will not use your personal data for any purposes beyond those stated above without obtaining your consent first. If you do not wish to receive marketing communications from us, you may opt out at any time through your account settings or by contacting us.
Daun44 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, in the context of normal platform operations, we may share certain information with the following categories of parties:
We partner with carefully selected third-party service providers to support platform operations, including payment gateway providers, identity verification services, customer support providers, and analytics services. All providers are bound by strict data protection agreements and are only permitted to process your data in accordance with our instructions.
Required transaction information is shared with banks, eWallet operators, and payment processors solely to process your deposits and withdrawals. This sharing is necessary to complete financial transactions securely.
Daun44 will disclose personal data to government authorities, regulators or law enforcement when required by law, court order or to comply with anti-money laundering (AML) and counter-terrorism financing (CTF) requirements.
Important: daun44 will not share your personal data with parent companies, subsidiaries or business partners for their own marketing purposes without your explicit consent.
The security of your personal data is daun44's absolute priority. We implement multiple layers of technical and organisational safeguards to ensure your data is always protected from unauthorised access, loss, alteration, or unintended disclosure.
Access to users' personal data within the daun44 organisation is restricted to staff who genuinely require such access to perform their duties ("principle of least privilege"). All staff undergo data protection training and are bound by strict confidentiality agreements.
While we have taken all reasonable steps to protect your data, no security system is entirely foolproof. We encourage you to take protective measures on your own end as well, such as using a strong password, enabling 2FA and not sharing your login credentials.
Daun44 uses cookies and similar tracking technologies to enhance your experience on our platform, secure your login session and understand how users interact with our platform.
You can manage your cookie preferences through your web browser settings at any time. Please note that disabling essential cookies may affect the functionality of the daun44 platform.
As a daun44 user residing in Malaysia, you have certain rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA). We respect and facilitate the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to correct inaccurate or incomplete personal data through your profile settings or by contacting customer support.
You may request the deletion of your personal data, subject to any legally mandated retention obligations still in effect.
You may object to the processing of your personal data for direct marketing or profiling purposes at any time.
You may request your data in a machine-readable format for transfer to another service provider.
You may request that we restrict the processing of your data under certain circumstances, such as during a dispute over data accuracy.
To exercise any of the above rights, please contact our privacy team by email at [email protected] or via Live Chat. We will process your request within 30 business days from the date of receipt.
Daun44 is a wagering platform intended solely for individuals aged 18 years and above. We do not knowingly collect or process personal data of individuals under the age of 18.
If we become aware of or have reasonable grounds to believe that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question.
If you are a parent or guardian who believes your underage child has registered on our platform, please contact us immediately at [email protected] so that we may take the appropriate action.
As an online wagering platform, your personal data may be stored and processed on servers located outside Malaysia. This is necessary to ensure high platform availability, optimal performance and continuity of service.
Regardless of where your data is processed, we ensure that a level of protection equivalent to Malaysia's PDPA requirements and international data protection standards is consistently maintained. All cross-border data transfers are carried out with appropriate contractual safeguards.
Countries or regions that may serve as data processing locations include the Asia Pacific and European regions, where daun44 maintains server infrastructure or trusted service providers.
Daun44 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations.
| Data Category | Retention Period | Reason |
|---|---|---|
| Active account data | Throughout active account | Service management |
| Financial transaction records | 7 years after transaction | AML & tax law requirements |
| KYC Documents | 5 years after account closure | Regulatory obligations |
| Support communication logs | 3 years | Dispute resolution |
| Cookie & analytics data | 13 months | Platform performance analytics |
Once the retention period expires, your personal data will be securely deleted or permanently anonymized so that it can no longer be associated with you.
Daun44 appoints a Data Protection Officer (DPO) responsible for ensuring compliance with this Privacy Policy and handling privacy-related enquiries from users. For any questions, concerns or complaints regarding the protection of your personal data, you may contact us via:
We are committed to responding to all privacy-related enquiries within 5 business days from the date of receipt. For more complex data subject rights requests, the response period is within 30 business days.
Daun44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, relevant legislative changes or improvements in how we handle personal data.
When we make material changes to this Privacy Policy, we will notify you via:
The "Last Updated" date at the top of this document will be updated to reflect the date of the latest amendment. We encourage you to review this Privacy Policy periodically. Continued use of the daun44 platform after an amendment notice has been sent constitutes your acceptance of the revised Privacy Policy.
The latest version of this Privacy Policy is always accessible at daun44.vu/privacy-policy. Version history of past revisions is available upon request from our privacy team.
We do not merely comply with the law — we go beyond the minimum requirements to ensure your data is truly safe with daun44.
Every bit of data transmitted through the daun44 platform is protected with 256-bit SSL encryption — the same standard used by Malaysia's leading banks.
Our identity verification process uses the latest technology to ensure your document data is handled securely and is not retained longer than necessary.
Daun44 operates in full compliance with Malaysia's Personal Data Protection Act 2010, ensuring your rights as a data subject are fully respected.
We never sell or rent your personal data to advertisers or third parties for commercial gain. Your data is used exclusively for daun44 services.
Daun44's systems and infrastructure undergo periodic independent security audits by certified cybersecurity firms to identify and address any vulnerabilities.
Our data privacy team is available 24 hours a day, 7 days a week to assist with any enquiries, data access requests, or privacy concerns.
Join over 500,000 daun44 members enjoying sports betting and casino gaming with complete peace of mind — knowing their personal data is always protected.